Once your order ships, you'll receive a shipping confirmation email with a tracking number and a link to follow your package's progress.
Can't find your tracking email?
Check your spam or promotions folder first. If you still can't locate it, email us at contact@aurellify.com with your order number and we'll look it up for you.
Tracking shows no movement?
It can take a few days for carriers to scan a package after pickup. If your tracking hasn't updated in over 5 business days, reach out and we'll investigate with the carrier on your behalf.
Questions
For anything else about your order status, contact contact@aurellify.com.